Frequenty Asked Questions

Answers for some Frequenty Asked Questions

Is there any Setup Fee?

No, there is no setup fee to go live with Riffre Ecommerce Platform.

Can I use my Domain name for my Cart?

Yes, definitely Riffre Ecommerce platform will run on your domain name once you complete your signup.

Do I need to make the payment to get Trial Account?

No, you don't need to make any payment to start your trial cart.

Can I cancel my account anytime?

Yes. If you don't to continue using our platform you can cancel your cart anytime.

Which shipping is integrated with the platform?

Delhivery shipping services are pre-configured with the platform. You just need to integrate your delhivery account with the platform.

Can I upgrade my account later?

Yes. Anytime you think that you are growing you can easily upgrade your account.

Can I get a customized theme?

Yes. If you the theme ready with you, we can integrate that theme with our platform.

Is there any traffic restriction on my store?

No. As we are using the best cloud, so you don't need to worry about the traffic. You can get unlimited traffic on your website.

What does automatic shipping means?

Once you process any order. Riffre's Platform will send confirmation link to shipping providing company and will automatically generates the Air Waybill number for tracking.

How Packslip and invoice will get generated?

Once you process any order in your cart. Riffre's Platform generate the packslip with tracking number, order number, seller details along with Tax invoice to reduce the seller effort.

Can I accept Cash on Delivery orders?

Yes. With Delhivery and all other player in the market you can easily accept cash on delivery orders.

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